Frequently Asked Questions

To create an account, click the "Join Zone-X" button on our homepage. You can sign up using your email address or through Google OAuth. Fill in your desired username, email, and password, then click "Register". You'll receive a verification email to confirm your account.

On the login page, click "Forgot password?". Enter your email address and we'll send you a password reset link. Click the link in the email and follow the instructions to create a new password. Make sure to check your spam folder if you don't see the email within a few minutes.

To delete your account, go to Settings → Account → Delete Account. Confirm your decision and your account will be permanently deleted within 30 days. Please note that this action cannot be undone and all your data will be removed from our platform.

Yes, you can change your username once every 30 days. Go to Settings → Profile → Edit Profile, then enter your new username. The username must be unique and follow our community guidelines.

Yes, we take security seriously. We use industry-standard encryption (SSL/TLS) to protect your data during transmission. Passwords are hashed using bcrypt and never stored in plain text. We also offer two-factor authentication for added security.

Yes, we support two-factor authentication (2FA). Go to Settings → Security → Enable 2FA. You can use authenticator apps like Google Authenticator or receive codes via SMS.

Your posts are public by default, meaning anyone on Zone-X can see them. You can adjust your privacy settings to limit who can see your posts, or make your account private so only approved followers can see your content.

Yes, you can edit your posts at any time. Click the three dots (⋯) on your post and select "Edit". You can modify the text, add or remove images, and update hashtags. The post will show an "edited" indicator.

To delete a post, click the three dots (⋯) on your post and select "Delete". Confirm your decision and the post will be permanently removed. This action cannot be undone.

We support JPG, JPEG, PNG, GIF, and WebP formats for images. For videos, we support MP4, MOV, and WebM. The maximum file size is 20MB for images and 100MB for videos (when using direct upload).

Hashtags help categorize your content and make it discoverable. Simply type "#" followed by a keyword (e.g., #Zone-X Community) in your post. Clicking on a hashtag will show all posts using that tag.

Slow loading can be caused by your internet connection, browser cache, or high server traffic. Try refreshing the page, clearing your browser cache, or using a different browser. If the issue persists, contact our support team.

Yes! You can install Zone-X as a Progressive Web App (PWA) on your mobile device. On Android, tap "Add to Home Screen" when prompted. On iOS, tap the Share button and select "Add to Home Screen". This gives you an app-like experience.

Zone-X works best on the latest versions of Google Chrome, Mozilla Firefox, Safari, and Microsoft Edge. We recommend keeping your browser updated for the best experience.

Yes, Zone-X is completely free to use! We offer free accounts with full access to posting, messaging, and community features. Premium features may be introduced in the future, but the core platform will always remain free.

To report a user, go to their profile and click the three dots (⋯) → "Report User". To report a post, click the three dots on the post and select "Report Post". Our moderation team will review the report within 48 hours.

Go to the user's profile, click the three dots (⋯) and select "Block User" to prevent them from interacting with you. Select "Mute" to hide their content from your feed without them knowing.

If your account was suspended, you will receive an email explaining the reason. To appeal, contact our support team at henryblaze755@gmail.com with your username and the reason for your appeal. Our team will review your case within 5-7 business days.